forboka
Forboka Legal information
Rules for using the Forboka platform, updated on 5 November 2026.
Terms of use
The Forboka brand is operated by João Pedro Jesus Ferreira, sole trader, Portuguese tax number (NIF) 238677095, with professional address at Rua de São Pedro, no. 17, 4405-785 Madalena, Portugal. Contact: [email protected]. Forboka provides software for business listings, service management and online bookings.
These terms govern access to the website and platform by customers and businesses. By creating an account, browsing or requesting a booking, you accept these terms and the Privacy Policy. If you disagree, do not use the relevant features. Specific conditions shown during registration, at checkout or on a business page supplement these terms.
A business account must be created by someone authorised to represent the business, using accurate and current information. Registration requires a valid Portuguese tax number, which can be linked to only one business. The business is responsible for securing access, limiting user permissions, and keeping its account details and published content up to date.
Forboka provides tools to discover businesses and request or manage bookings; it does not provide the advertised services, set their prices or become a party to the contract between the customer and the business. The business is responsible for its public information, services, prices, availability, confirmations, changes, cancellations and service delivery. Customers should review the details and contact the business directly about questions or complaints concerning a booked service.
Applicable plans, limits, features and prices are shown before subscribing. Paid monthly plans are charged by card and renew automatically until cancelled. Annual plans are paid once and do not renew automatically; we send a notice before the period ends so the company can start a new renewal. Payments are processed by Stripe; Forboka does not receive or store the full card number. Cancellation and plan changes follow the options and dates shown in the subscription area.
Users must not use the platform unlawfully, submit misleading information, access it without authorisation, disrupt the service, exploit vulnerabilities or upload content they do not have rights to use. Forboka may restrict or suspend access where needed to protect people, data or systems, or to comply with law, and will seek to notify the account holder and restore service when the cause ends. Temporary interruptions may occur for maintenance, security or failures beyond Forboka's reasonable control.
The platform, software, brand and graphic elements belong to Forboka or its licensors. The business receives a limited, non-exclusive and revocable licence to use the platform while its account is active. The business retains its rights in uploaded content and authorises Forboka to host, reproduce and display it only as needed to provide and publish the selected features.
For customer data entered by a business to manage bookings, the business determines the purposes and acts as controller; Forboka acts as processor. The subject matter is hosting and operating booking and management features; data subjects are customers and people associated with the business; data include identity, contact, bookings and booking history; processing lasts while the account is active until data are deleted or returned, unless retention is required by law. Forboka processes data only on the business's documented instructions, ensures confidentiality and security measures, informs the business without undue delay of incidents, reasonably assists with data subject requests and security, impact assessment and supervisory authority duties, and makes information available to demonstrate compliance and allow proportionate audits. The business authorises technical subprocessors described in the Privacy Policy; Forboka ensures by contract that they assume equivalent data protection obligations. Material changes will be notified and the business may raise a reasoned objection. At the end of the service, the business may choose return or deletion of the data, without prejudice to legally required retention. The business must inform customers about processing, ensure a lawful basis and respond to requests addressed to it.
Nothing in these terms excludes or limits rights that cannot be waived by law. To the fullest extent permitted, Forboka is not responsible for the quality, safety, availability or delivery of services provided by businesses, nor for interruptions caused by third parties or force majeure. These terms are governed by Portuguese law. Disputes will be submitted to the courts with jurisdiction under applicable law, without prejudice to mandatory jurisdiction and consumer protection rules.
Forboka may update these terms to reflect changes to the service or law. Material changes will be notified on the platform or by email before taking effect where applicable. The current version and its update date are available on this page. Questions about these terms: [email protected].
Last updated: 5 November 2026.
We're available
The Forboka team can help with questions about the platform.